Report Forum Post
*Note - This report is sent only to the Forum Moderators, no other user will see this.
[quote=581585]I’d also like to add……more and more on this very website I am reading posts about guys getting poor service from dealers. Just saying, Mathews might need to do some quality control[/quote] Personally I feel that people don't complain about 'Good Service' and therefore don't tend to post or make public. I know some (and I've been one) who has commended companies for good product service, but ... it's more in the human nature to complain when we're not happy than to broadcast that we are happy. My local dealer is not without faults and I've talked to many who aren't happy with his service. For one, don't expect to be there less than an hour (typically more) to get work done. It's pretty laid back in the shop and lots of talking going on - and no rush to get the job done. Rarely do they ask if they can help you when you walk into the store (I've learned to walk up and tell em what I want). They do good work - abeit without fanfair or rush.I don't expect freebies - happy if I get one.
Reason for Reporting