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I agree on several points made here. GM is going crazy. This month I purchased a GSX ScentLok jacket and trousers for my son's birthday. Great price for ScentLok stuff and arrived on time. While wrapping his gifts I noticed that the pants looked a little wrinkled. Just looked funky. Looked a little harder and noticed the black fasteners (tabs next to the zipper) at the bottom of the pant leg were dirty. I figured that someone tried them on but they looked like if someone had worn them outside on a rainy day. Plus a little sand on them. Looked further up the pant leg and to my amazement there was mud on the leg halfway up between the knee and ankle. On both sides. I could not believe it! When I looked at the packaging there was a RMA (return merchandise authorization) sticker with numbers and stuff written on it. I immediately called GM and a very understanding associate sent new pants and the return authorization stuff needed. So buyer beware, GM will attempt to sell merchandise that has left the store (and possibly used) as new. Now to the thieves. A while ago I worked at Home Depot and can tell you that they believe that most of the retail theft is done by the people that work there. They had a huge internal campaign, posters, training, 1(800)numbers for associates to call in and report co workers suspicious activity, you name it. Since then I have spoken with other people in the loss prevention industry and without hessitation - they all agree that employees are the primary reason for merchandise loss. Sure, customers also steal, but who better that a person that knows the ins and outs, and even knows the first name of the loss prevention associate. I don't want to insult anyone, facts are facts, maybe GM should look into this.
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