Tape Measures And Return Warranties

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This topic contains 13 replies, has 11 contributors, and was last updated by vash vash 1 year, 7 months ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • January 23, 2013 at 8:55 pm #497772 Back to Top REPORT
    shacklehunter
    shacklehunter

    Age: 41
    Joined: 3/1/2006
    Location: Pennsylvania
    I’ve been a self employed contractor for going on 20 years now. When it comes to tape measures we are tuff on them. Couldnt tell you the number of time we take them out of our belt and use them in a day. We go through one about every three months. Its simple either the blades break or the retractor spring goes bad. At first all we used where Stanley. They had no replacement warranty… well lets just say they might as well not have. Good luck getting a new one. So each time you had to buy a new one. We switched to Craftsman. Everything was grand. You break em they replaced them no hassle. Now the nearest Sears is about 20 miles from my home which is sort of a pain. Since the big Lowes blast we switched to Kobalt. Loved them and Lowes is only 5 miles from my home. The last few days have been bitter cold so I figured it was time to return a couple broken tapes. Sears store told me they now only replace it one time and with a Stanley. #-o So I figure OK Sears is too far to drive anyhow and this will be my last one. I swing in Lowes to get my replacement Kobalt. There was only three on the rack and the guy told me I was lucky because they have been having trouble getting them and there was a policy change coming. I see whats in the near future. :thumbdown
    January 23, 2013 at 9:14 pm #548802 Back to Top REPORT
    montucky
    montucky

    Joined: 3/25/2009
    My job requires a lot of tape measure use too. Probably harder on them in my job with the extreme temps and asphalt oil sticking on them. I buy them on a weekly basis. The honest truth is its the nature of the tool. If they made tape measures that would withstand years of service, they would be too heavy to carry. Likely to cumbersome to use. Its the nature of the tool and honestly they would not be economical to use. Not to mention the manufacturers would have no benefit to even keep producing. I started buying the cheap ones, and by the dozen when they go on sale.
    January 23, 2013 at 9:36 pm #548803 Back to Top REPORT

    yotebuster1200

    Joined: 9/23/2009
    I guess I have a little different view on things that I return for replacement. For me if I am hard on and object and feel I got my moneys worth out of the product I dont feel its fair of me to expect them to replace that product for the rest of my life. I think they are very generous if they are replacing your tape one time under warranty. If a business only sold tape measures and covered them all under a lifetime warranty then that business wouldn’t last more than a month before they went under. But that’s just my feelings.
    January 23, 2013 at 9:38 pm #548804 Back to Top REPORT
    bow-drawn
    Bow Drawn

    Age: 63
    Joined: 11/14/2007
    Location: Ohio
    View My Bows
    I had bought several dozen at a time for our company a couple X-MAS back on eBay. If I remember I bought quality types 16′ and 25′ tapes for under $5. Just a thought.
    January 23, 2013 at 10:14 pm #548805 Back to Top REPORT
    macolos
    MACOLOS

    Joined: 3/20/2010
    Location: Wisconsin
    Photo Gallery
    As a wrench turner for over 47 years full time, and the last 28 with my own shop, I always bought from Snap-On or Mac as I had a box in my office and if a tool was in in it was bad, and the tool reps without question would just replace everything in the box that came from them. Then one day a new Snap-On guy. Did not take long to go all Mac and Matco tools from then on. :whistle
    Life time warranty is im my book, Life Time Warranty, and no questions asked. :D
    Ron /////// Archery and Fly fishing
    January 23, 2013 at 11:00 pm #548806 Back to Top REPORT
    deere-farmer
    Deere Farmer

    Age: 40
    Joined: 11/12/2008
    Location: Van Wert County, Ohio

    Life time warranty is im my book, Life Time Warranty, and no questions asked.[/color] :D[/quote:2oxnp3nu]

    My thoughts exactly! Hopefully the Kobalts last awhile for ya Keith. I guess tools are like everything else now, they’re just not built like they use to be.

    January 23, 2013 at 11:06 pm #548807 Back to Top REPORT
    pa_mathews_man
    PA_MATHEWS_MAN

    Joined: 2/22/2005

    I’ve been a self employed contractor for going on 20 years now. When it comes to tape measures we are tuff on them. Couldnt tell you the number of time we take them out of our belt and use them in a day. We go through one about every three months. Its simple either the blades break or the retractor spring goes bad. At first all we used where Stanley. They had no replacement warranty… well lets just say they might as well not have. Good luck getting a new one. So each time you had to buy a new one. We switched to Craftsman. Everything was grand. You break em they replaced them no hassle. Now the nearest Sears is about 20 miles from my home which is sort of a pain. Since the big Lowes blast we switched to Kobalt. Loved them and Lowes is only 5 miles from my home. The last few days have been bitter cold so I figured it was time to return a couple broken tapes. Sears store told me they now only replace it one time and with a Stanley. #-o So I figure OK Sears is too far to drive anyhow and this will be my last one. I swing in Lowes to get my replacement Kobalt. There was only three on the rack and the guy told me I was lucky because they have been having trouble getting them and there was a policy change coming. I see whats in the near future. < !– s] Assault Tapes ???

January 23, 2013 at 11:29 pm #548808 Back to Top REPORT
shacklehunter
shacklehunter

Age: 41
Joined: 3/1/2006
Location: Pennsylvania

Life time warranty is im my book, Life Time Warranty, and no questions asked.[/color] :D[/quote:woab88e9]

My thoughts exactly! Hopefully the Kobalts last awhile for ya Keith. I guess tools are like everything else now, they’re just not built like they use to be.[/quote:woab88e9]The Kobalt tape is a better tape than the Craftsman. Thats why we liked them so much and I was just a little suprised when the fella told me this today. We have been talkin them up for the last couple years. I guess its just tough seeing a good thing disappear.

January 23, 2013 at 11:30 pm #548809 Back to Top REPORT
shacklehunter
shacklehunter

Age: 41
Joined: 3/1/2006
Location: Pennsylvania

I’ve been a self employed contractor for going on 20 years now. When it comes to tape measures we are tuff on them. Couldnt tell you the number of time we take them out of our belt and use them in a day. We go through one about every three months. Its simple either the blades break or the retractor spring goes bad. At first all we used where Stanley. They had no replacement warranty… well lets just say they might as well not have. Good luck getting a new one. So each time you had to buy a new one. We switched to Craftsman. Everything was grand. You break em they replaced them no hassle. Now the nearest Sears is about 20 miles from my home which is sort of a pain. Since the big Lowes blast we switched to Kobalt. Loved them and Lowes is only 5 miles from my home. The last few days have been bitter cold so I figured it was time to return a couple broken tapes. Sears store told me they now only replace it one time and with a Stanley. #-o So I figure OK Sears is too far to drive anyhow and this will be my last one. I swing in Lowes to get my replacement Kobalt. There was only three on the rack and the guy told me I was lucky because they have been having trouble getting them and there was a policy change coming. I see whats in the near future. :^O Man I didnt realize how close that sounded. :^O

January 23, 2013 at 11:34 pm #548810 Back to Top REPORT
deere-farmer
Deere Farmer

Age: 40
Joined: 11/12/2008
Location: Van Wert County, Ohio

I’ve been a self employed contractor for going on 20 years now. When it comes to tape measures we are tuff on them. Couldnt tell you the number of time we take them out of our belt and use them in a day. We go through one about every three months. Its simple either the blades break or the retractor spring goes bad. At first all we used where Stanley. They had no replacement warranty… well lets just say they might as well not have. Good luck getting a new one. So each time you had to buy a new one. We switched to Craftsman. Everything was grand. You break em they replaced them no hassle. Now the nearest Sears is about 20 miles from my home which is sort of a pain. Since the big Lowes blast we switched to Kobalt. Loved them and Lowes is only 5 miles from my home. The last few days have been bitter cold so I figured it was time to return a couple broken tapes. Sears store told me they now only replace it one time and with a Stanley. #-o So I figure OK Sears is too far to drive anyhow and this will be my last one. I swing in Lowes to get my replacement Kobalt. There was only three on the rack and the guy told me I was lucky because they have been having trouble getting them and there was a policy change coming. I see whats in the near future. :^O Man I didnt realize how close that sounded. :^O[/quote:2aryer4c]

#-o :^O :^O :^O

January 23, 2013 at 11:43 pm #548811 Back to Top REPORT
sticks
sticks

Joined: 2/5/2005
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Interesting, I didn’t know the craftsman name was no longer on tape measures.
How are you living your Dash?
January 24, 2013 at 12:26 am #548812 Back to Top REPORT
ohio-swb
Ohio SWB

Age: 48
Joined: 3/1/2006
Location: Ohio
View My Bows
Lufton last me a long time ,never tried sears tape measure ,where i work we have to use cm ,too precise :^O
-}}}--------------------> shooting Helim and now switchy is retire hangin on the wall!
January 24, 2013 at 2:40 pm #548813 Back to Top REPORT
crazystups
CrazyStups

Joined: 9/13/2005
I always bought craftsman as from Sears as well. The reason they are replacing it with a Stanley is because Craftsman is not longer manufacturing tape measures. Stanley is the brand that they choose to sell. [=}=]
January 24, 2013 at 3:10 pm #548814 Back to Top REPORT
vash
vash

Joined: 5/30/2010
i use a tape measure daily. my work buys these junky ones, so i get my own. i bought a few Stanleys and they last ok. i usually kill mine when someone accidentally sprays it with highway marking tape and i let it get sucked into the mechanism.

i dont see how they could build a great tape measure they can sell for a reasonable cost, and warranty it for life. i am ok with buying one every once in awhile. i consider my tape measure a “wear tool” it will wear out.

but i dont use it like some of you guys do..tape measures go thru ****. especially during the rainy season.

Viewing 14 posts - 1 through 14 (of 14 total)