Sorry, I feel the need to vent a bit here!!! Don’t know if anyone has experienced this, but purchased new 2013 MR6 couple weeks ago and after several hrs of tuning, sighting-in etc. (maybe 200-300 shots) noticed both cam servings starting to unravel where cable does 90 degree turn on cam (both top and bottom). Also started to hear click on top cam at full draw and noticed more grease than usual protruding from busching- probably faulty bushing?? Never had issues like this with Mathews before (10+yrs). Brought bow back to bow shop and dealer stated they’d order new cables and top cam (under warranty) and replace within 10 days or so. I expressed my displeasure and didn’t think it was unreasonable to request new bow (as it was literally 2 or 3 wks old) , however, they stated Mathews never replaces bow under these circumstances, etc. Hope they’re able to get it back to factory specs, and I’m not looking forward to starting all over again a couple weeks before the hunting season!!
Still need some help? Give us a shout by submitting a support request! Our customer service staff can help answer any of your questions whether it is concerning our products, our retailers, warranty, or general support.
Independently owned and operated Mathews Retailers communicate not only Mathews product features & benefits but more importantly they represent our Core Values of Integrity, Innovation & Impact. Learn More »