Has the PM function stopped working?

Home Forums Forum & Website Related Questions Has the PM function stopped working?

This topic contains 3 replies, has 2 contributors, and was last updated by forumsupport Forum Support 8 months, 2 weeks ago.

Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 17, 2013 at 11:48 am #605910 Back to Top REPORT
    tedd3
    Tedd3

    Joined: 2/3/2007
    Been having trouble with this for several days and Forum Administrator suggest it’s my PC.  Anyone else lost this function?
    November 18, 2013 at 8:36 am #606185 Back to Top REPORT
    forumsupport
    Forum Support


    Age: 90
    Joined: 3/12/2013
    Tedd3,

    I also posted this reply in the previous topic area but am posting here for your reference as well.

    —————–
    Hi Tedd3,

    We have tried logging in with your account and tested clicking on the Private Messages link from the Forums page in IE9 on a Windows PC and found it to be working correctly.  Since you stated that it is not working for you yet, could you please do the following for me and try it again?

    1. Open up the IE9 browser and clear the browser cache.
    2. Go to the Mathews site & login
    3. Go to the Mathews Forum and click on the Private Messages link.

    Please let me know what you discover and thanks for your patience as we help solve this issue with you.

    Mathews Forum Support

    November 18, 2013 at 10:17 am #606209 Back to Top REPORT
    tedd3
    Tedd3

    Joined: 2/3/2007

    Tedd3, 

    I also posted this reply in the previous topic area but am posting here for your reference as well.

    —————–
    Hi Tedd3,

    We have tried logging in with your account and tested clicking on the Private Messages link from the Forums page in IE9 on a Windows PC and found it to be working correctly. Since you stated that it is not working for you yet, could you please do the following for me and try it again?

    1. Open up the IE9 browser and clear the browser cache.
    2. Go to the Mathews site & login
    3. Go to the Mathews Forum and click on the Private Messages link.

    Please let me know what you discover and thanks for your patience as we help solve this issue with you.

    Mathews Forum Support

    Yes, I saw that post and did what you asked again, and still not able to get in my PM inbox.  I guess it is what it is….

    November 18, 2013 at 10:33 am #606211 Back to Top REPORT
    forumsupport
    Forum Support


    Age: 90
    Joined: 3/12/2013
    Hi Tedd3,

    Thanks for the feedback.  I am going to send you the direct link to your PM page (via regular email) to see if the page displays for you that way.

    Mathews Forum Support

Viewing 4 posts - 1 through 4 (of 4 total)